|
What's included?
- No insurance excess!
- No hidden extras!
- Latest model vehicles.
- Unlimited mileage.
- Free additional driver.
- Public liability cover for the drivers.
- Third party liability cover.
- Collision damage waiver liability (CDW). This covers you for damage to your hired car in the event of an accident.
- Theft loss waiver (if the vehicle is stolen)
- Airport surcharges.
- Bail bonds (where required).
- All local taxes.
- Free 24 backup service.
- One-way rental charges, unless otherwise stated.
What's not included?
- Personal accident insurance (PAI): this is normally covered by your travel insurance policy.
- Negligent damage to the vehicle.
- Fuel: Fuel policies vary between each of our suppliers, we always state the specific fuel policy when booking.
- Road Tolls, parking and traffic fines.
- Out-of-hours charge if applicable.
- Delivery charges if applicable.
- Optional extras such as child seats and roof racks etc.
- Tyre and wheel damage, interior damage, damage to the roof, damage to the underside of the vehicle, damage to the glass parts of vehicle (including the windscreen), wing mirrors, loss or damage to the car key, locks, vehicle documents and registration plates.
Drivers Age
The maximum and minimum age varies between our suppliers. We always state the minimum and maximum age when booking. We work with many different suppliers, and we may be able to accomodate drivers who are younger or older than the limits stated.
Credit Cards
Some of our suppliers request that a credit card imprint is taken when collecting the vehicle. Not all of our suppliers require this, so we make it very clear if a supplier will request a credit card during the booking process. We recommend to all clients that a valid credit card is always taken as a precaution when travelling in a foreign country.
Rental Prices
Rentals under 7 days are charged at a higher daily rate. The minimum rental charge is for 3 days hire. The start date determines the seasonal rate applied. Prices are calculated on the basis of 24-hour units, dependent upon our suppliers grace-period which is usually between 1 and 4 hours. Your Booking Voucher is also your receipt of purchase. We do not issue VAT receipts.
Out of Hours Charges
Vehicles can only be collected from local offices during opening hours. When clients are arriving at an airport out of normal hours, there may be an additional charge which is payable locally. We always state the opening hours and late arrivals charges for every airport destination. In the event that a flight is delayed and the pickup time falls out of normal hours, the late arrivals charge will be applied.
Damage to Vehicles
A damage report must be completed by the driver for any damage to the vehicle, however minor it is. If a collision occurs, a police report and case number must also be supplied when returning the vehicle. We strongly advise clients to contact our car rental partner in the event of any damage. If this procedure is not followed, the insurance cover could become invalidated, leaving clients liable for all damage.
Insurance
Includes unlimited public liability cover and third party liability cover for the driver(s) plus collision damage cover which means there is no insurance excess and nothing extra to pay if you damage the vehicle. Theft loss cover is also included which provides insurance in the event that the vehicle is stolen. The insurance does not normally cover tyre and wheel damage, interior damage, damage to the roof, damage to the underside of the vehicle, damage to the glass parts of vehicle (including the windscreen), loss or damage to the car key, locks, vehicle documents and registration plates. Personal injury and personal effects are NOT covered, however these are normally covered by your travel insurance policy.
In addition to the insurance cover provided by our suppliers for their vehicles, hirers should ensure that they have a full personal travel insurance policy.
Important
The insurance becomes INVALID if anyone whose name is not on the contract drives the vehicle, also if vehicles are loaded with more passengers than their stated capacity; or if drivers are found to be under the influence of alcohol or drugs. Insurance cover will also lapse in the event of negligence, for example if vehicles are taken off road.
Border Exit
It is important that our supplier confirms a border exit to another country, otherwise insurance cover will not be provided. When taking vehicles out of the country from which they are hired, full breakdown service may not be available, please check with our office in the UK before travel.
Vehicles
Although our supplier's vehicles are all recent models, we recommend that you check your vehicle before leaving the Airport (lights, indicators, tyres, etc.) If you are not completely satisfied, this is the time to say so and, if necessary, ask for another vehicle. Every effort will be made to supply the specified model, however it may be necessary to supply an equivalent (or better) vehicle as cars are changed frequently to ensure that the latest models are available.
Mechanical Problems
Any mechanical problems with your vehicle should be reported as soon as possible to our car rental partner whose telephone number will be on your contract.
Liability
Economy Car Hire Ltd acts solely as a car hire broker for various independent vehicle rental companies within the countries that we operate. Clients should note that the contract for vehicle hire is between the hirer and the local car rental company and is subject to the law of the country in which it is supplied to you and for this reason you will be required to sign a rental contract with the rental company which supplies the vehicle. Economy Car Hire Ltd accepts no responsibility whatsoever for loss, damage, injury or death, whether arising from negligence, breach of contract or any other cause.
Cancellations and Amendments
Cancellations and amendments must always be made with us and not directly with our supplier. Amendments to a booking are free of charge. Cancellation charges apply as follows: Within 48 hours of making the booking there is no charge (unless within 48 hours before the rental takes place). When cancelling after 48 hours of making the booking and up to 48 hours before the rental takes place a £15 charge is applied. When cancelling within 48 hours before the rental takes place the charge is 50% of the rental price, this is subject to a minimum £15 charge. Credit card fees are non-refundable. In the event of a cancellation, clients are often able to claim any cancellation charges from their travel insurance policy.
Extending the rental duration
Extending the rental duration must always be done directly with us. If you are extending the rental whilst the rental is talking place, we need to get confirmation of the extension from our suppliers. It is possible that the vehicle may not be available for the extended period, and in this case the vehicle must be returned at the original time. Failure to return the vehicle on the specified date and time will result in the lapse of insurance cover. Our supplier will also charge you directly for any additional time at a higher rate.
In the event of a "NO SHOW" (when the client fails to collect a vehicle and the booking is not cancelled in advance) we are unable to provide any refund. If clients end the hire duration early, we are unable to refund any unused hire days.
|
|
